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BEGIN:VEVENT
DTSTART:20181212T180000Z
DTEND:20181212T190000Z
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SUMMARY:virtualCX | Listen: Be Brilliant with Mary A. Redmond
DESCRIPTION:This is a virtualCX Program that can be accessed remotely from your desk. You will receive the event passcode in your confirmation email when you register.\n\n\n\nHow do you improve listening skills and show others you hear what they say and react appropriately? \n\nWe will review techniques to sharpen listening skills that will help you make fewer mistakes\, cause less office friction\, smooth over troubled waters and calm emotional \n\nclients\, suppliers and colleagues. Although we will not learn how to walk on water\, our co-workers\, bosses and vendors may think we do after attending Listen: Be Brilliant!\n\n\n\nThe Inner Listening Game\n\n  Develop a Personal Mental Listening Game Plan\n\n  Practice techniques that will help you more effectively manage that staff member who is constantly in crisis and has earned the reputation as the Office Drama Queen or King.  \n\n  Accept that everyone can be a great listener\, if you're willing to try.\n\n  Learn new improved communication techniques.
X-ALT-DESC;FMTTYPE=text/html:<br />\n<span style="font-size:14px\;"><span style="font-family:arial\;"><span style="font-size:16px\;"><strong>This is a virtualCX Program that can be accessed remotely from your desk. You will receive the event passcode in your confirmation email when you register.</strong></span><br />\n<br />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">How do you improve listening skills and show others you hear what they say and react appropriately?&nbsp\;</span><br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">We will review techniques to sharpen listening skills that will help you make fewer mistakes\, cause less office friction\, smooth over troubled waters and calm emotional&nbsp\;</span><br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">clients\, suppliers and colleagues. Although we will not learn how to walk on water\, our co-workers\, bosses and vendors may think we do after attending Listen: Be Brilliant!</span><br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">The Inner Listening Game</span><br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">&bull\; Develop a Personal Mental Listening Game Plan</span><br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">&bull\; Practice techniques that will help you more effectively manage that staff member who is constantly in crisis and has earned the reputation as the Office Drama Queen or King.&nbsp\;&nbsp\;</span><br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">&bull\; Accept that everyone can be a great listener\, if you&rsquo\;re willing to try.</span><br style="color: rgb(51\, 51\, 51)\; font-family: arial\; font-size: 14px\; background-color: rgb(255\, 255\, 255)\;" />\n<span style="color: rgb(51\, 51\, 51)\; background-color: rgb(255\, 255\, 255)\;">&bull\; Learn new improved communication techniques.&nbsp\;</span></span></span>
LOCATION:Virtual! Access this program remotely from your computer\, tablet or smartphone.
UID:e.9235.21765
SEQUENCE:3
DTSTAMP:20260720T222337Z
URL:https://members.centralexchange.org/events/details/virtualcx-listen-be-brilliant-with-mary-a-redmond-21765
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