DT | KU Edwards Campus Presents: Dealing with Resistance to Change - 11:45 a.m.

Resistance to change is one of the most difficult aspects of change management for leaders.  The key to dealing with resistance is to understand the reasons why employees might resist a change and to target strategies for dealing with the specific type of resistance.  Leaders who are able to do this type of analysis are much more likely to lead successful change efforts due to the ability to incorporate resistance into the change strategy.  The presentation will outline three different types of resistance and teach the attendees how to recognize each type.  Strategies will be taught to address each type of resistance.  

Marilu Goodyear has thirty years’ experience as an academic program manager, information technology leader and librarian. Presently, she is Assistant Vice Chancellor at the University of Kansas Edwards Campus in Kansas City.  In this position she works across the University to develop academic programs targeted at Kansas City area workforce development needs.   Previously, she served for seven years as the Director of the School of Public Affairs and Administration at the University of Kansas which is #1 ranked by U.S. News and World Report. 

From 1999 to 2005, she held the position of Vice Provost for Information Services and Chief Information Officer (CIO) at the University of Kansas where she oversaw the delivery of library, information technology, networking, telecommunications, and printing services. Dr. Goodyear holds a Ph.D. from the University of Colorado in public administration and masters’ degrees in public administration and library/information science from the University of Missouri. She is a Fellow of the National Academy for Public Administration. She specializes in decision-making processes, service management, policy development, organizational structure, human resource management, organizational change and interpersonal effectiveness.