VIRTUAL | Master This Caregiving Skill to Increase the Quality of Your Relationship
Struggling to feel heard—or to reach the person you’re caring for? That gap in understanding can be deeply painful.
In this 1-hour talk, you’ll be introduced to one foundational (yet often overlooked) communication skill that can ease frustration and support a more connected relationship.
It’s not a magic fix—but it can help you listen in a way that brings more clarity, calm, and care into your daily interactions.
Feel like you're not being heard? Laura Janusik, #DrJListen can help!
Laura Janusik is a dynamic Communication Coach, Trainer, and Consultant. She is a worldwide leading expert in listening and positions listening as the back door to effective communication. She uses her PhD in Communication and MBA to help individuals and teams get on the same page and speak the same language through the Power of Listening. Her approach to helping others listen is practical, other-oriented, and grounded in research.
Laura’s research is published both nationally and internationally. You’ll find her research and ideas cited in academic journals and publications including Forbes, Harvard Business Review, The Wall Street Journal, NPR, and US News and World Report. Laura was a Professor at Rockhurst University for 18 years and currently holds the rank of Professor Emeritus. In addition to education, Laura was in HR Managements in private industry for 15 years.
Laura helps individuals and teams understand and practice being on the same page and speaking the same language. You can reach Laura through her website, Listening to Change or on LinkedIn.
Date and Time
Tuesday Jul 15, 2025
12:00 PM - 1:00 PM CDT
Location
Virtual via Zoom - access this program remotely from your computer, tablet, or smartphone + dial-in available. The zoom link will be provided in the registration confirmation email.
Fees/Admission
CX Members: FREE Interested in becoming a CX Member? Read more about membership here and be our guest for up to two CX Programs or Exchange Circles.
CX Partners: 0.5 Voucher
Non-Members: $25.00
No refunds.
Contact Information
Allison Baker
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