Did you know that miscommunication cost small to medium size businesses over $520,000 per year and Fortune 500 businesses over $37 billion a year? The #1 culprit is poor listening, as employees spend, on average, 17.5 hours per week clarifying communication. If you work in a team, spend an hour with (the good) Dr. Laura to learn some easy tips and tricks to stem the outflow of money caused by miscommunication.
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