In conflict resolution situations, handling issues with an empathetic mindset is critical to a successful outcome. This session will explain how people respond to emotions, describe conflict resolution techniques using empathetic communication and share important communication skills to use in emotionally charged situations.
SkillPath is a leading international provider of professional development seminars, conferences, onsite training programs and e-learning opportunities for business professionals. SkillPath provides customized onsite training programs, content and curriculum for thousands of companies, including Fortune 500 firms, government agencies, medical centers and universities. SkillPath was launched in 1989 in Mission, Kansas and is proud to have helped the careers of more than 10 million professionals worldwide.
Wednesday Apr 8, 2020
12:00 PM - 1:00 PM CDT
Stay on the webinar afterwards for virtual networking!
Virtual program - access this program remotely from your computer, tablet, or smartphone + dial-in available.
Zoom information will be in your Registration Confirmation email!
$0.00 Members
$15.00 Nonmembers
No refunds.
Interested in membership? More info here.
Madison Hayter
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