VIRTUAL | Yes, And: The Art of Collaborative Communication | Deep Listening & Connection
Each session you’ll walk away:
- Aware: A clearer understanding of how listening, presence, and curiosity shape communication, and where habits and assumptions get in the way.
- Engaged: Experiential exercises in breakout rooms, followed by guided group debriefs that deepen insight and shared learning.
- Grounded: Practical, human-centered tools you can use immediately to communicate with empathy, confidence, and intention at work, in life, and everywhere in between.
Session 1: Deep Listening & Connection
Learn how empathetic, non-judgmental listening builds trust and strengthens connection.
Key Takeaways:
- Techniques for deep listening with a mindfulness approach
- Awareness of personal listening habits
- Confidence navigating meaningful or difficult conversations
This series is for individuals who want to communicate with greater clarity, confidence, and authenticity, whether leading, collaborating, caregiving, navigating change, or simply wanting to connect more meaningfully with others at work, in life, and everywhere in between.
Sign up for part two and three!
Carrie Blubaugh brings over 30 years of experience in healthcare and leadership, specializing in older adult care as a physical therapist. She has been practicing and performing improv comedy for 13 years and teaches applied improv, and medical improv classes, helping professionals and leaders communicate with empathy, presence, and creativity. Through ListeningWorks and Act Your Age Improv, Carrie equips people with practical tools to listen deeply, engage authentically, and foster meaningful connection.
Date and Time
Tuesday Mar 24, 2026
12:00 PM - 1:00 PM CDT
Location
Virtual via Zoom - access this program remotely from your computer, tablet, or smartphone + dial-in available. The zoom link will be provided in the registration confirmation email.
Fees/Admission
CX Members: FREE Interested in becoming a CX Member? Read more about membership here and be our guest for up to two CX Programs or Exchange Circles.
CX Partners: 1 Voucher
Non-Members: $25.00
No refunds.
Contact Information
Allison Baker
Send Email