virtualCX | Generations at Work with Lauren Schieffer
This is a virtual CX Program that can be accessed remotely from your desk. You will receive the event passcode in your confirmation email when you register.
http://yourstreamlive.com/events/960088.
For the first time in American history there are four generations in the workplace, each of which has their own emotional drivers and unique communication styles. Since each generation in the current workplace brings its own strengths and its own challenges, it's important to understand the influencing circumstances and emotional factors that shapes and drives each generation. Leave with the tools to better communicate with and best motivate each of the four current workforce generations.
Learning Objectives:
- Understand how generational diversity can create underlying inefficiency and conflict
- Analyze the influencing circumstances and emotional drivers of each generation
- Understand how each generation works and communicates most effectively – with a strong focus on Millennials, as they seem to be the most confounding to earlier generations and they are the future of corporate America
- Learn key motivational factors that can make each generation more engaged in the workforce
About Lauren Schieffer:
Lauren has navigated just about every aspect of corporate America in her varied career – from trucking to achieving top-tier Sales Director status for a global cosmetics firm to managing a non-profit foundation. In her speaking career, she has presented in seven countries to associations, organizations, federal, state and local governments, as well as Fortune 500 companies - helping them improve the effectiveness of their communication and reduce unnecessary conflict.
Lauren is a Certified Speaking Professional through the NSA and IFFPS. Able to relate to and energize everyone from the custodial staff to C-Level executives, Lauren is a master storyteller, delivering insightful, inspirational and relevant content that empowers people to absorb and act upon what they’ve heard – and she does so in an entertaining manner with a dry sense of humor that keeps them chuckling while they’re learning.
Date and Time
Tuesday Oct 23, 2018
11:45 AM - 1:00 PM CDT
Tuesday, October 23, 2018
11:45 a.m. - 1:00 p.m.
Location
Virtual! Access this program remotely from your computer, tablet or smartphone.
Fees/Admission
$0.00 Members
$20.00 Non-Members
Contact Information
Kaylah Perry
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