virtualCX | The Leader’s Best Tool: Influence with Skillpath

This is a virtualCX Program that can be accessed remotely from your desk. You will receive the event passcode in your confirmation email when you register.

In The Leader's Best Tool: Influence, you’ll discover why influence trumps authority when it comes to strong leaders and what skills you need to achieve a powerful level of personal and social influence. You’ll learn:
 

• How to establish and maintain the personal credibility that makes others trust your vision
• Why strong communication skills play a major role in leading others to engage
• Common management mistakes that could undermine your ability to motivate others