Cloud Operations Specialist

Posted: 10/04/2019

Federal Reserve Bank of Kansas City

Primary Location

 MO-Kansas City

Full-time / Part-time


Employee Status


Overtime Status


Job Type



 Yes, 10 % of the Time


 Day Job
Job Sensitivity Tier II Credit Check Enhanced


Job Summary:



This position serves as a lead technical operations expert responsible for the design, implementation, and support of cloud based information technology solutions in current and future state. This role includes building, maintaining, and operationalizing infrastructure, security services, and system components in commercial or government cloud service providers to deliver highly available and scalable services. The level of work required is considered advanced and staff must be able to work under minimal supervision. This job does not have direct reports.


Key Activities:


  • Lead the operational design, maintenance, and operation of cloud based platforms (AWS, Azure, Google Cloud, etc.)
  • Lead discussion and provide guidance to technical teams regarding operational, technical, and procedural best practices and functional experience
  • Lead automation efforts to minimize manual work and ensure transparency in all aspects of the secure cloud ecosystem
  • Lead efforts with stakeholders to obtain and translate requirements into technical implementations
  • Lead efforts to integrate existing legacy systems with proposed systems by identifying gaps between the current and future state, and lead the development and implementation of solutions
  • Oversee and develop continuous delivery and continuous integration frameworks and tools
  • Setup framework, processes, and operations for infrastructure as code and automation
  • Lead technical and end-user resources to execute detailed tests and analyze testing results.
  • Document and communicate issues, solutions, and timelines to appropriate stakeholders
  • Assist with implementation of customer side monitoring tools and lead operation outage events
  • Provide timely/responsive technical support and leadership both within and across departments and applications including rotational 24/7 on call support
  • Provide supervisory oversight for technical support staff and/or function



  • Associate’s degree from a two-year college or technical school or equivalent combination of education and/or work related experience. Bachelor’s degree from a four-year college or university preferred.
  • At least two of the following Operating System training/certifications preferred: Microsoft Certified System Administration or Engineer training/certifications.  Current Unix/Linux Operating System training/certifications.  Current VMWare training/certification.
  • At least five years of computer systems analyst/network administrator experience.
  • Ability to lead and manage both local and System- level project assignments of long duration and high complexity.
  • May require frequent weekend or evening hours and being on call 24 hours a day, seven days a week                                                                                    

Preferred Qualifications:


  • 5+ years working with cloud based platforms (AWS, Azure, Google Cloud, etc.) in an enterprise environment
  • 8+ years software engineering experience in a team based environment Advanced experience integrating legacy platforms and applications with cloud based systems
  • Advanced experience with infrastructure as code tools (CloudFormation, Azure Resource Manager, Terraform, etc.)
  • Advanced experience with system configuration tools (Chef, Puppet, Ansible, etc.)
  • Advanced experience with implementing architectural frameworks (Service Oriented Architecture, Domain-Driven Design, etc.)
  • Advanced experience developing solutions in an iterative (Agile) approach
  • Advanced experience with integrating SaaS providers and working in a multivendor integrated environment
  • Advanced experience with source code management tools (Git, SVN, etc.)
  • Advanced experience with CI/build tools
  • Advanced experience with various programming languages (Java, JavaScript, Python, etc.)
  • Advanced experience with Web Services, API, REST, RPC• Advanced knowledge of cloud based platforms AWS, Azure, Google Cloud, etc.
  • Strong Understanding of advanced networking concepts• Advanced experience with deploying, managing, operating and monitoring of applications in scalable, highly available and fault tolerant data centers (both on premise and hosted)
  • Advanced experience learning, sharing, and implementing best practices with the ability to define operational processes, implement DevOps, deployment checklists, etc.
  • Advanced ability to solve problems by considering available information, prioritizing and making timely decisions; correlate data using standard business and technology tools and approaches, spot trends and apply sound security and risk management principles
  • Advanced ability to assess necessary activities and prioritize for completion of assignments using excellent time management, prioritization skills and work ethic
  • Strong verbal and written communications skills required. Must be able to create and deliver presentations to technical and/or business audience.
  • Advanced ability in use of typical office-related technical tools such as Microsoft Visio, PowerPoint and Office.
  • Advanced ability in use of Atlassian suite of products such as Confluence and Jira.

This position has additional screening requirements due to the information accessed while performing the job.  These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed.  You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results.  The areas screened include, education/employment verification, criminal history, credit history, and reference checks.

If you are interested in exploring career opportunities at the Federal Reserve Bank of Kansas City, please visit their career page at https://www.kansascityfed.org/en/jobsearch


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The Federal Reserve Bank of Kansas City is an equal opportunity employer.  As such, the Bank recruits, hires, trains, and promotes individuals without regard to race, color, religion, sex, national origin, age, disability and/or sexual orientation.