DT | Listen: Be Brilliant with Mary A. Redmond

We listen to our own inner conversation or to others in our home and at work from the moment we wake until we lay our head on the pillow at night.  Communication is exhausting. 

We know that to our ear; the sweetest sound is not the sound of our spouse professing their love to us or the sound of our first-born cooing in the cradle. Nope, it’s the sound of our own voice eloquently debating or extemporizing about a subject that may or may not have anything to do with the conversation that was going on prior to our mouth opening. 
The shocking revelation is that if we’d stifle our brilliance, we’d be more successful and happy.  That may not be the medicine you want to take but it will help you progress in your career.  Early on in life, we learned that we think faster that others can talk. Thus, we are left with extra time to ponder what to say next. 

We may admit, that occasionally, we are poor listeners.  We fail to give someone our full attention.  We know that from time-to-time, we react to what we thought we heard and not what someone said. 

How do you improve listening skills and show others you hear what they say and react appropriately? 
We will review techniques to sharpen listening skills that will help you make fewer mistakes, cause less office friction, smooth over troubled waters and calm emotional 
clients, suppliers and colleagues. Although we will not learn how to walk on water, our co-workers, bosses and vendors may think we do after attending Listen: Be Brilliant!

The Inner Listening Game
• Develop a Personal Mental Listening Game Plan
• Practice techniques that will help you more effectively manage that staff member who is constantly in crisis and has earned the reputation as the Office Drama Queen or King.  
• Accept that everyone can be a great listener, if you’re willing to try.
• Learn new improved communication techniques