VIRTUAL | Expectations vs. Agreements: The Secret to Eliminating Misalignment in Leadership
Unmet expectations lead to frustration, disappointment, and disengagement. Yet, many leaders unknowingly set their teams up for failure by relying on assumed expectations rather than clear agreements. This session explores how high-performing leaders transition from ambiguity to accountability by shifting their focus from what they "expect" to what they "agree on."
Join Executive Coach Noel Andrews-Sotta to discover how aligning on clear agreements—not just expectations—can transform leadership and elevate team performance.
Noel Andrews-Sotta is a transformational leader who empowers executives and teams to achieve what once seemed impossible. With decades of experience in operational excellence, customer experience, and business transformation, she helps leaders unlock their full potential, aligning teams with bold visions that drive sustainable success. A trusted coach and strategist, Noel challenges conventional thinking and guides organizations through complex changes with clarity, energy, and impact. Whether scaling operations, enhancing leadership effectiveness, or fostering cultures of high performance, she is committed to helping others break barriers and create extraordinary results.
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Date and Time
Thursday Aug 21, 2025
12:00 PM - 1:00 PM CDT
Location
Virtual via Zoom - access this program remotely from your computer, tablet, or smartphone + dial-in available. The zoom link will be provided in the registration confirmation email.
Fees/Admission
CX Members: FREE Interested in becoming a CX Member? Read more about membership here and be our guest for up to two CX Programs or Exchange Circles.
CX Partners: 0.5 Voucher
Non-Members: $25.00
No refunds.
Contact Information
Allison Baker
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