VIRTUAL | The Conversation Series | Handle the No
The Conversation Series
The sales skills nobody taught you that change every professional conversation
A three-part workshop series for Central Exchange members. Each session stands on its own but builds toward a complete framework for having conversations that actually move things forward, whether you're growing a business, advancing your career, or trying to get a good idea off the ground.
Session 3: Handle the No
Pushback is part of every professional conversation and most people either cave or go quiet when they hit it. This session covers how to stay in the conversation when someone objects, hesitates, or says they need to think about it. We'll talk about how to hear what's really behind a no, how to respond without being pushy, and how to keep a good conversation from dying in the follow-up. The goal is to leave with a few tools you can use the next time a conversation stalls.
Jenna Deyle spent 15 years in industrial distribution, moving from field sales through supply chain consulting, government sales, and general management before leading training and development for nearly 900 employees across a four-state region. She created the Coach and Compete framework, a structured approach to building real sales skills through competition and coaching, and presented it at the ATD International Core 4 Conference.
Jenna founded Level 3 Sales Coaching, a Kansas City-based practice that works with B2B sales teams and coaches solopreneurs building a business around what they love.
She lives in Overland Park with her husband and 9-month-old and is proud to call Kansas City home.
Date and Time
Thursday Sep 24, 2026
12:00 PM - 1:00 PM CDT
Location
Virtual via Zoom - access this program remotely from your computer, tablet, or smartphone + dial-in available. The zoom link will be provided in the registration confirmation email.
Fees/Admission
CX Members: FREE Interested in becoming a CX Member? Read more about membership here and be our guest for up to two CX Programs or Exchange Circles.
CX Partners: 1 Voucher
Non-Members: $25.00
No refunds.
Contact Information
Allison Baker
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