VIRTUAL | Don't be nice, be kind! with Dr. Katie Ervin and Jenna Scott
Do you find yourself shying away from difficult conversations at work, just to avoid conflict? Are you considered an agreeable employee and co-worker? Most of us value positive and friendly workplace relationships, to the point of avoiding open and healthy disagreements. What we do not realize is that teams need conflict to work out challenging situations by looking at diverse perspectives and creating thoughtful solutions.
We will discuss the importance of having difficult conversations and exploring how “Midwest Nice” hurts our organizations and relationships.
Join us to...
- Discuss the importance of feedback/kindness
- Build psychological safety in order to create an environment of healthy conflict
- Learn tools to use when having those difficult conversations
Dr. Katie Ervin is the founder and CEO of Catalyst Development. Throughout her career, she has established a reputation as a transformational leader driven by challenge, undeterred by obstacles, and committed to furthering standards of excellence. Dr. Ervin believes that her work is all about the people! Her work in developing strong leaders and teams focuses on critical career skill building to develop strong cultures and grow organizations. How do we get the right people, in the right places, doing the right job?
Dr. Ervin has a unique portfolio of academic, government, corporate, and non-profit experience. Coupled with her work experience, Dr. Ervin has taught Organizational Development and Human Resources courses for the past 18 years. Her writing has been featured as a member of the Forbes Human Resources Council, Brainz Magazine, and Authority Magazine as well as multiple podcast appearances.
Dr. Ervin’s area of research is workplace motivation based on self-determination theory and the impact of an employee’s perception of their organization’s support. Her research and practical experiences show that when we meet an employee’s basic needs of belonging, growth/development, and autonomy they will be more efficient, happier at work, highly engaged, and more likely to stay with the organization.
Her first book “You might be an A$$hole but it might not be your fault” is set to be published in Spring, 2023.
You can connect with Dr. Ervin on LinkedIn, email, or www.katieervin.com.
Jenna Scott is a relationship builder focused on growth and people. She enjoys getting to know a person’s story to better understand who they are. With expertise in allyship, resilience, and stress management, she uses her life and work experience in Professional Development, Sports, and Marketing to help others reach their full potential.
Jenna holds an MBA with a certificate in Leadership from Missouri State University and an Entertainment Management Degree. She currently serves on the DEI board for Big Brothers Big Sisters of Kansas City and on the Association for Talent Development Board.
Above all she loves feeding her growth mindset with new activities, learning opportunities and interactions with people.
You can connect with Jenna on LinkedIn.

Date and Time
Thursday Feb 23, 2023
12:00 PM - 1:00 PM CST
Location
Virtual via Zoom - access this program remotely from your computer, tablet, or smartphone + dial-in available. The zoom link will be provided in the registration confirmation email.
Fees/Admission
CX Members: FREE Interested in becoming a CX Member? Read more about membership here and be our guest for up to two CX Programs or Exchange Circles.
CX Partners: 0.5 Voucher
Non-Members: $25.00
No refunds.
Contact Information
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